Water Temple Floatation & Holistic Health provide holistic health therapies to support your wellbeing and recovery.

Hi Caps

On the spot claiming Private Health Insurance/HICAPS

Generally, most of the major private Health insurances companies are now claimed on the spot, by simply swiping your members card, on our HICAPS terminal, then you will only need to pay the residue for your treatment.

The benefit of using HICAPS means that you can claim on the spot straight after your Treatment. [The only exception to this is if your Private Health Insurer or HICAPS system is offline (which is rare but possible,) then you will need to pay for your full treatment cost and then lodge your Private Health Insurance Claim manually for your rebate or refund.

Please note:
*If you know that your Health Insurance covers Acupuncture, or Traditional Chinese medicine but is not on the lists. Then if your information about coverage is up to date (you can double check this by calling you Private Health Insurer). You will need to pay for the full treatment at the end of your appointment and then lodge your Private Health Insurance Claim manually for your rebate or refund because your Private Health Insurance Company has decided not to participate in the HICAPS program.

Floatation therapy is not yet recognised and claimable in Australia on your Private Health Insurance.
However, this therapy’s association is working towards being recognised by Private Health Insurance companies, so if you have private health cover it may be worth asking.

Any extra questions for HICAPS feel free to clarify when you arrange your next booking with us.

If you are a member of one of the following funds or care providers, you may be eligible to claim our services through your scheme.

To get started, make your first booking with us to discuss what therapeutic treatments we offer and how they will assist you on your healing journey.


If you are currently entitled to Workcover, Water Temple Floatation & Holistic Health can assist you in your rehabilitation. Discuss with your claim’s manager and request that Floatation Therapy is included in your recovery plan. Floatation Therapy can assist with pain management, stress relief, improved sleep, mental health, and well-being and getting you back to work faster.


Water Temple Floatation & Holistic Health offer treatments that may be available for funding under your My Aged Care plan. Speak to your provider about incorporating our services into your package. We have many services available to assist and support with joint swelling and pain, mental health and well-being and chronic conditions such as arthritis and autoimmune disease, improving sleep and memory.


Water Temple Floatation & Holistic Health is a registered NDIS provider under ‘Innovative Community Participation’. Water Temple Floatation provide services that support non medicated, pain management, reduction in inflammation, pre and post surgery, muscle recovery, injury recovery, Sleep improvement many of which can be associated with PTSD, Stress, Anxiety, Depression

NDIS will fully cover your sessions with Water Temple Floatation and Holistic Health providing the service aligns with your goals listed in your NDIS Plan.

Clinical Research supports the outcomes for Floatation Therapy, check the link to Clinical Floatation for up-to-date clinical research and benefits of floating. NDIS clients have found Floatation Therapy and Massage Therapy can assist with managing ongoing physical and mental health challenges, as well rehabilitation after injury. Our services complement and support a better outcome with other allied health therapies including Acupuncture, Chinese Medicine, Hydrotherapy, Chiropractor, Physiotherapy, Osteopath and Massage Therapy.

If you are self-managed, reach out to us and find out how we can help or get your NDIS coordinator / Plan Coordinator to speak to us about including Water Temple floatation and Holistic Health Services in your NDIS Plan. We can work together and assist you in optimizing your wellbeing and improve you life style..


Veteran Gold and White Card holders may be able to have Floatation Therapy funded for both physical and mental health support. Speak to your case manager to discuss if you are eligible for an occupational therapist referral for our services.


Are you recovering from a road or motor vehicle accident? Consider Floatation Therapy as a part of your rehabilitation, you may be eligible to use floatation therapy to support you in your recovery. Ask to have one of our services included in your plan. Dr Mychelle Whitewood has over 25 years of clinical experience and is already registered as a TAC provider for Acupuncture.

We have assisted many individuals in their return to a normal life, after trauma.