Water Temple Floatation & Holistic Health provide holistic health therapies to support your wellbeing and recovery.

Hi Caps

On the spot claiming Private Health Insurance/HICAPS

Generally, most of the major private Health insurances companies are now claimed on the spot, by simply swiping your members card, on our HICAPS terminal, then you will only need to pay the residue for your treatment.

The benefit of using HICAPS means that you can claim on the spot straight after your Treatment. [The only exception to this is if your Private Health Insurer or HICAPS system is offline (which is rare but possible,) then you will need to pay for your full treatment cost and then lodge your Private Health Insurance Claim manually for your rebate or refund.

Please note:
*If you know that your Health Insurance covers Acupuncture, or Traditional Chinese medicine but is not on the lists. Then if your information about coverage is up to date (you can double check this by calling you Private Health Insurer). You will need to pay for the full treatment at the end of your appointment and then lodge your Private Health Insurance Claim manually for your rebate or refund because your Private Health Insurance Company has decided not to participate in the HICAPS program.

Floatation therapy is not yet recognised and claimable in Australia on your Private Health Insurance.
However, this therapy’s association is working towards being recognised by Private Health Insurance companies, so if you have private health cover it may be worth asking.

Any extra questions for HICAPS feel free to clarify when you arrange your next booking with us.

If you are a member of one of the following funds or care providers, you may be eligible to claim our services through your scheme.

To get started, make your first booking with us to discuss what therapeutic treatments we offer and how they will assist you on your healing journey.

Below is a list of how we can offer to facilitate you in your health and recovery needs.


If you are currently entitled to Workcover, Water Temple Floatation & Holistic Health can assist you in your rehabilitation. Discuss with your claim’s manager and request that Floatation Therapy be included in your recovery plan. Floatation Therapy can assist with pain management, stress relief, improved sleep, mental health, and wellbeing and getting you back to work faster.


Water Temple Floatation & Holistic Health offer treatments which may be available for funding under your My Aged Care plan. Speak to your provider about incorporating our services in your package. We have many services available to assist and support with joint swelling and pain, mental health and wellbeing and chronic conditions such as, arthritis and autoimmune disease, improving sleep and memory.


Ask your NDIS consultant to include Floatation Therapy in your NDIS Plan, the FTA is currently looking into registering Floatation therapy. Water Temple Floatation and Holistic Health already have the NDIS paying for floats as a part of an individual’s therapy.


Veteran Gold and White Card holders may be able to have Flotation Therapy funded for both physical and mental health support. Speak to your case manager to discuss if you are eligible for an occupational therapist referral for our services.


Are you recovering from a road or motor vehicle accident? Consider Floatation Therapy as a part of your rehabilitation, you may be eligible to use floatation therapy to support you in your recovery. Ask to have one of our services included in your plan. Dr Mychelle Whitewood is already registered as a TAC provider for Acupuncture.

We have assisted many individuals in their return to a normal life, after trauma.